Restaurant Catering Director Raleigh, NC

Restaurant Catering Director

Full Time • Raleigh, NC
Restaurant Catering Director



This is a part time or full-time position budgeted between 15 - 35 hours per week.  Weekly time usage is approximately divided as: 

  • 55% generating incremental inside/outside sales focused on caterings
  • 45% leveraging in unit sales building and North Hills  pad sales,  promos and emotional connections  
  • Seasonally, 10% distributed to support  administrative/analysis,  and community
 The responsibility of the Restaurant Catering Director (RCD) is to protect the interest of Chick-fil-A and the operator in the practicing and maximizing of unit-level catering sales.  

The RCD is the restaurant champion for catering sales and brand building, while executing food safety practices all day, everyday.  

This talented individual must be a cheerleader, independent and well-organized.  The RCD is a savvy a teacher that is energized by people and thrives in a quick-paced environment.  With sales and brand growth as their primary discipline, the RCD must also be engaged in these 4 areas:

  • Vision
    • Support the vision of the operator and weigh-in heavy on the vision for sales and brand building.
    • Commit yourself to personal growth and development as an RCD.
    • Work closely with the operator to develop an Individual Development Plan (IDP) for yourself and for other members in the marketing department.
    • Support High Performance Leadership Team (HPLT) growth
    • Identify and share short-term and long-term catering goals at all levels in the organization
    • Create a marketing plan (Annual, Quarterly and Monthly)  to achieve sales building goals throughout the organization.
  • People
    • Assist in recruiting, selecting, and coaching catering team members and develop to potential.  

    • Observe and provide feedback on operational results to catering operations
    • Work closely with leadership team and operator to develop and implement continuous improvement plan for the development of people involved in catering.
  • Quality & Customer Experience
    • When involved in outside sales activities observe and communicate poor OE practices to operations.
    • Work closely with operator to develop continuous improvement plans enhancing the catering guest experience away from the restaurant.
  • Sales & Brand Growth
    • Work closely with operator and operations to develop and implement customer count, check average and outside sales to grow sales to include 3PD (3rd Party Delivery):
    • Track and analyze past catering sales building activities (promotions and D&G) and build on success.  Use various and creative marketing tools to create maximum sales impact.
    • Create and use our known marketing and operational strengths and opportunities to grow sales (mobile app & 3PD) and brand recognition.
    • Cultivate an atmosphere of heightened brand awareness and CFA Catering within our trade area.
Compensation: $13.50 per hour

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The Team Member Experience

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

Competitive Pay
Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
Flexible Hours
You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
Closed Sundays
All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
No Experience Is Necessary
We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know.
College Scholarships
At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify.